Changing your account email
Not yet self-serve - contact support and we'll switch it within a business day.
The short version
Changing your account email is not self-serve yet. Contact support from your dashboard and we switch it within a business day. We will verify you control the current address before making the change, because an email change is the first move in most account takeovers.
Email changes currently require a support ticket so we can verify both the old and new address. Open a ticket from Dashboard → Support - include the new email. Turnaround is usually under a business day.
This is intentional: email is the master key to a Hostd account, and silent changes are a classic account-takeover vector. We want a human in the loop.
#Frequently asked questions
How do I change my Hostd account email?
Contact support from your dashboard and ask. We handle it within a business day after verifying you control the existing address. It is not a self-serve setting yet, which is deliberate rather than an oversight.
Why can't I change my email myself?
Because an email change is the single most useful action for someone who has got into an account they should not be in. Routing it through support with a verification step costs you a day and costs an attacker the whole attempt.
Written and maintained by the Hostd engineering team. Last updated 2026-04-24. Notice a mistake? Tell us.